Pretoria · Remote engagements

When your queue backs up, concurrency is rarely the only culprit

SyncPavilion pairs with your engineers to trace stuck jobs, poison messages, and race conditions in the workers you already run—without prescribing a wholesale replatform.

Engineer reviewing code on a laptop in a quiet office

Where teams usually call us in

Most engagements start after a recurring nightly batch slips, or after on-call spends a third weekend replaying dead-letter queues. We focus on the mechanics of your job runners—not slide decks about transformation.

Close-up of programming workspace with monitor

Background Job Reliability Audit

End-to-end review of enqueue paths, idempotency keys, visibility timeouts, and failure budgets for one critical pipeline.

Audit scope →
Team discussion at a whiteboard

Concurrency design review

Structured walkthrough of shared mutable state, lock ordering, and channel patterns before you ship the next parallel stage.

Review format →
Small engineering team collaborating

Incident post-mortem facilitation

Neutral facilitation after a job storm or duplicate charge event, with a written reliability backlog your team can schedule.

When to book →

They sat with our Sidekiq dashboards open and asked why we retried payment capture jobs five times before alerting. We fixed the alert threshold in the same week.

— Nomsa K., platform lead, fintech, Johannesburg

Recent field notes

Short guides drawn from audits—we publish what helps the next team avoid the same stuck partition.

All field notes